Ever interact with a Quality Assurance (QA) organization and feel like your teeth are getting pulled? That should never be the case. Communication is the key to resolving this matter.
After I took over the reins of the QA automation team at Zoosk, I noticed there were two things that needed to be addressed: 1) Other teams did not know what the automation team did and 2) Other teams did not know how the automation team contributed to the company. We were essentially a black box. Offering transparency into our daily workings would alleviate these problems.